Problem management module is designed using Eight Discipline or 8D framework for effective problem resolution.
The steps being
- STEP 1: Defining the problem or opportunity for improvement with appropriate details and reference, source of problem etc. Impact of the problem on business and urgency to work out the priority of the issue.
- STEP 2: Assigning the problem to most suitable person
- STEP 3: Containing the problem to stop the damage.
- STEP 4: Conducting root cause analysis to identify all actual and even potential causes.
- STEP 5: Taking corrective actions to prevent recurrence by eliminating actual causes.
- STEP 6: Managing risks by mitigating potential problems or risks.
- STEP 7: Verification and follow up on actions completed to ensure effectiveness.
- STEP 8: Congratulating the team and closing the problem.
We deliver value to our clients.
Invest in management tools to bring efficiency by proper governance, adhere to compliance & mitigate risks, it doesn't matter which business you are in.
Tofrum is a product, consulting and services company. Tofrum product is a SaaS platform that utilizes existing frameworks and guidelines i.e., ISO 31000:2018, for risk management. The platform is highly configurable to suit any industry and organization. The essential advantage of using the platform is simplifying the compliance process, saving time and cost for building an efficient and effective management system.